Privacy Policy

Effective Date: June 3, 2025

Last Updated: June 3, 2025

Introduction

This Privacy Policy describes how we collect, use, and protect your information when you use our Telegram Bot Platform-as-a-Service (PaaS).

Information We Collect

Personal Information:

  • Account: Username, email, and profile data
  • Telegram Bot: Tokens, webhook URLs, configs
  • Usage: API calls, stats, and performance data
  • Support: Messages and interactions

Technical Information:

  • Logs: IP, browser/device info, timestamps
  • Bot Interactions: Messages and activity
  • Server: Uptime, CPU, memory usage

How We Use Your Information

  • Operate: Run bots and services effectively
  • Improve: Monitor and enhance platform
  • Support: Address issues or questions
  • Secure: Detect and prevent abuse
  • Notify: Send important updates

Data Storage & Security

  • Cloud Storage: Secure and encrypted
  • Access Control: Only by authorized personnel
  • Backups: Regular data protection
  • Retention: As long as needed or legally required

Data Sharing

We never sell your data. We may share it only with:

  • Trusted Providers: Infrastructure or analytics
  • Legal Compliance: If law requires us
  • Business Transfer: During acquisition or merger

Telegram Bot Data

  • We process messages temporarily to operate bots
  • End-user privacy is respected — no tracking
  • You retain full ownership of your data

Your Rights

  • Access: View your data
  • Edit: Fix or update info
  • Delete: Request data/account removal
  • Export: Get your data in standard format

Cookies & Tracking

  • Essential: Required for operation
  • Analytics: Optional usage monitoring
  • Control: Manage via browser settings

Data Breach Notification

  • Notify users within 72 hours
  • Explain the impact and steps taken
  • Provide guidance for user safety

International Users

Your data is stored and processed in India. Use of the service means you agree to our jurisdiction and laws.

Policy Updates

We may change this policy and will notify you via:

  • Email to registered users
  • In-app or site announcements

Contact Us

For questions or concerns, reach out:

Compliance

This policy complies with Indian IT laws and is inspired by international standards like GDPR.